Vonage VoIP Review - Review on vonage's voip service

Reviewer: Jockenson

Pros:

Great sound quality(with good internet) and many usefull options. Easy to navigate webmanagement console. Works pretty well.

Cons:

Sometimes adapter freezes and needed to be powerd down for 3-4 min. Very sencetive power adapter. Overseas customer support is bad, but most problems can be fixed just by resetting the router.

Other Thoughts:

I've been Vonage customer for 3+ years , and got some problems with cal quality at first, but problem was found at my cable provider (poor internet quality). Once fixed I haven't got any major issues with service. Some time Voip router will freeze and needed to be powered down for no less than 4 minutes in order to get working right. This problem was fixed with installing power line conditioner (power adapter for VOIP device is really secetive). otherwise I like this service and will keep it. Customer service guys (in India) are sucks. I love voicemail and forwarding options. Also web acount manangement are really great. I would recommend this service, but you guys really need to make sure you have good stable high speed internet.