Voice Pulse - VoIP Reviews

VoicePulse raised the bar by offering customers a suite of new and innovative features that just weren’t possible with traditional telephone service. Now, VoicePulse customers enjoy enterprise-like functions such as Call Hunt / Find Me, Multi-Ring, Anonymous Call Block, Do Not Disturb with Prompting, Enhanced Voicemail, Call Filters, Three-way Calling, and Call Transfer.

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Avg. Monthly Cost
Expensive
Voice Quality
Poor
Service Reliability
Poor
Features Set
Very Poor
Overall Rating
Average - 3 of 5 Stars
6
reviews
Top 10 Provider Award

Voice Pulse is ranked #9 overall

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Voice Pulse Review: Voice Pulse Problems

02/08/10

Pros:

Voice Pulse has not been a good move for us. The service is unreliable and prices are too high.

Cons:

Voice Pulse has not been a good move for us. The service is unreliable and prices are too high.

Outstanding - 5 of 5 Stars
NoYes
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Voice Pulse Review: Nothing Good With VoicePu

12/27/09

Pros:

I made the mistake of putting my phone service in the hands on voicepulse. Dont make the same mistakes I did. They are not good. Calls drop and support is not good.

Cons:

I have been very unhappy with voicepulse. Dont use them. I left the service.

Outstanding - 5 of 5 Stars
NoYes
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Voice Pulse Review: Great Price

03/25/09

Pros:

awesome service that has really good uptime, voice quality is also good

Cons:

their support sucks and can take upwards of 60 minutes to connect to

Average - 3 of 5 Stars
NoYes
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Voice Pulse Review: Laura

02/15/09

Pros:

My second try at VoIP and this company, VoicePulse, has been wonderful. Now I can block those insideous telemarketers and send my long winded friends directly to voicemail. I can turn the phone off with Do Not Disturb for a peaceful night's sleep. And most of my family and friends who used to be a long distance call are now local.
This company is the best. Two calls to customer service were answered immediately and the issues were resolved on the spot.
Unless we tell them no one knows we are using VoIP as the call quality is as clear as a landline.
I am shocked when I see some rantings being paraded as reviews when the writer has an axe to grind with this company. VoicePulse has been so good, especially customer service, it is incomprehensible that they are as vitriolic as those irate customers portray them.


Cons:

None listed

Other Thoughts:

If you try VoicePulse, they have a 30 day full refund policy if not satisfied; but you will be.

Outstanding - 5 of 5 Stars
NoYes
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Voice Pulse Review: Jim

02/15/09

Pros:

Nice variety of plans. Good customer service and tech support. Great! sound quality.

Cons:

Watch the fine print. You may be charged for call forwarding and other functions and feautres on the local plan.

Other Thoughts:

Only took 3 days to receive adapter. Pretty much plug-n-play. No problems so far.

Outstanding - 5 of 5 Stars
NoYes
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Voice Pulse Review: Robby

02/15/09

Pros:

Service works almost all the time. Pleased with the cost.

Cons:

No response to my issues. The difference between good and great is very small.

Other Thoughts:

Have had VP for nearly 4 years. There were minor outages early on in our relationship, but nothing significant in the last 2 years.

However, the response to non-mainstream issues is a problem. If a telephone response system calls you and you want to respond to it, the keytones may not get transfered back to the system. Same happens when my daughter tries to call the homework helpline. She has to use a cell to call the homework helpline. Problem was reported over 2 years ago.

Difference between good and great is very small. Would have been nice if they had elected to be great instead of just good.

Outstanding - 5 of 5 Stars
NoYes
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