Time Warner - VoIP Review

Want more phone for less money? Then you want Digital Phone from Time Warner Cable. Not only do you get outstanding clarity, you get unlimited calling, a host of great calling... continue reading


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Avg. Monthly Cost
Expensive
Voice Quality
Very Poor
Service Reliability
Very Poor
Features Set
Very Poor
Overall Rating
Poor - 2 of 5 Stars

Reviewer: Gary

02/15/09

Pros:

Nothing!

Cons:

Absolutely HORRIBLE customer Service. everything about the customer service is HORRIBLE.

Other Thoughts:

HORRIBLE CUSTOMER SERVICE ON THE PHONE. I usually have to wait for about 20 minutes while they put me on hold. When they answer the phone none of the receptionists know what they are talking about and each one of them tell me something different about my account. They make mistakes on my bill frequently and I just hate the whole service! 2 Thumbs down.

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