Phone Power VoIP Review - Review on phone power's voip service

Reviewer: Elliott Neiman

Pros:

Variety of features, good customer service.

Cons:

Semi-frequent outages means Phone Power is bad for businesses.

Other Thoughts:

Don't believe Phone Power's claim of 99.96% uptime. In the four months we have been using them, they have been down at least five times (of which we are aware). The latest one was for over an hour in the middle of the business day. Even after it was "fixed," our phones still would not work due to the router not wanting to re-register. Tech support would not or could not call us back for hours, making this a major inconvenience. Really unacceptable for our needs. We are going to switch and swallow the early termination fee.