Phone Power - VoIP Review

Phone Power is a next-generation telecommunications company, headquartered in Los Angeles. A privately owned company founded in 2005, we provide telecommunications service in ... continue reading


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Avg. Monthly Cost
Average
Voice Quality
Great
Service Reliability
Poor
Features Set
Great
Overall Rating
Great - 4 of 5 Stars
Top 10 Provider Award

Phone Power is ranked #10 overall

Page Views: 2,226

Reviewer: RaymondVG

02/09/09

Pros:

Very, very easy to install, equipment arrived quickly, simultaneous ring works very well, easy to use.

Cons:

Calls frequently drop out before they can even be answered; I have had people tell me they couldn't get through.

Other Thoughts:

We have had this service since July of 2008. We switched from Packet8 which provides horrible service with archaic technology. I was very pleased with the ease of the installation and how well the simultaneous ring has worked.One concern is that calls sometimes drop before they can even get answered. I have had people tell me that they were unable to get through. This has proven to be only a minor inconvenience. I can't comment on customer service because I have never felt like I had a real need to use them. Unless service gets poorer, we will probably renew our contract when the time comes.

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