Phone Dot Com VoIP Review - Review on phone dot com's voip service

Reviewer: Nickey

Pros:

I have completed a fair amount of research and contact a number of VoIP carriers and Phone.Com was the best by far. I work in telecommunications ( not this company). I emailed the support center some questions and based on inquires to other companies I went for the quick answer and started an online chat. I hit the Support Tech with a number of questions (6) , both mid level technical and the basic how to structure a rate plan best for my needs. He either came back with a complete answer or said he would follow-up and email me the answer when he checked with the supervisors. When I signed off with the Live Chat 10 min latter I was surprised to find an email with all my questions answered in good level of detail.

Cons:

None listed.

Other Thoughts:

Conclusion - Either they have a lot more support tech available then the other companies, they are very well trained, or Both. They have my business.