Phone Dot Com is ranked #5 overall
Page Views: 3,035Phone Dot Com Review: Myr
01/02/10Pros:
I would not recommend using phone.com. Support is non-existent and at&t is a better solution.
Cons:
I would not recommend using phone.com. Support is non-existent and at&t is a better solution.
Phone Dot Com Review: Dont Use Them. UPDATE
12/27/09Pros:
DONT USE PHONE DOT COM. I REPORTED THEM TO THE BBB AND I AM WAITING TO HEAR BACK. THEY SUCK.
Cons:
DONT USE PHONE DOT COM. I REPORTED THEM TO THE BBB AND I AM WAITING TO HEAR BACK. THEY SUCK.
Other Thoughts:
DONT USE PHONE DOT COM. I REPORTED THEM TO THE BBB AND I AM WAITING TO HEAR BACK. THEY SUCK.
Phone Dot Com Review: Bad
12/27/09Pros:
Bad service. I dont recommend phone dot com. They dont care and have horrible service. They only know how to charge credit cards.
Cons:
The voice auto attendant tends to get choppy and cut in and out. Dont use them.
Phone Dot Com Review: Great Service, Best Price
03/13/09Pros:
Great service
All the features you can want + some extra
Affordable
Reliable
Cons:
None so far, I have had it for a fews weeks and it works great, better than the Vonage line I had before
Other Thoughts:
Try it out, you won't be sorry!
Phone Dot Com Review: Zbspot
03/12/09Pros:
Great service for a great price.
Customer support is responsive and kind,
Cons:
Many cool features that are not easily discovered in first look.
Other Thoughts:
The virtual office, is a no-brainer for any small business. With easy setup and cool features you can in 10 minutes create a system that will leave a positive impression on your customers.
I had two instances where I needed customer support, and they were always there to answer my questions with a very friendly and positive attitude. It is not very often that the representatives don't talk too fast or have patience to willing to answer any questions. Wish my cell phone carrier will adopt this attitude...
Phone Dot Com Review: Quality
02/16/09Pros:
Never failed me! others did
Yah, a company with support and service.
Cons:
None listed
Phone Dot Com Review: Roxsanna
02/16/09Pros:
Install, Call Quality, Customer Support, Control Panel, feature set
Cons:
None listed
Other Thoughts:
After paying $80.00 monthly for a Verizon landline I decided to dump it and go with VOIP. Ran accross Phone.com while browsing and decided to give it a shot after chatting online with their CSR. Ordered on Monday, received ATA via FedEx ground on Wednesday. ATA Install was purely Plug & Play and done in minutes. Call quality is excellent and very close to my landline, both on long distance and local calls. I have the 200 minute plan at $10.00 a month. I have Verizon DSL at the slower 768/128 speed. Great set of features and a very useful web based control planel. I selected a new phone number from them rather than porting my home number which I plan on doing later after I officially desconnect my Verizon landline. Great communication from Phone.com prior to me receiving the ATA such as user id, password, instructions, etc. Very impressed with the entire process and would certainly recommend Phone.com to anyone.
Phone Dot Com Review: Kim
02/16/09Pros:
The only affordable yet full-featured virtual office / virtual PBX service
Great customer service
Very reliable (had no issues with it, unlike Vonage and Broadvoice which I used before)
Cons:
None listed
Other Thoughts:
Virtual PBX with enterprise grade feature set typicallty costs north of $50 per line. Phone.com gives you an equivalent service for a small fraction of that price and with no compromises to quality. Highly recommended!
Phone Dot Com Review: Rollic
02/15/09Pros:
Great communication from Phone.com prior to me receiving the ATA such as user id, password, instructions, etc. Very impressed with the entire process and would certainly recommend Phone.com to anyone.
Cons:
None listed
Other Thoughts:
After paying $80.00 monthly for a Verizon landline I decided to dump it and go with VOIP. Ran accross Phone.com while browsing and decided to give it a shot after chatting online with their CSR (Juan). Ordered on Monday, received ATA via FedEx ground on Wednesday. ATA Install was purely Plug & Play and done in minutes. Call quality is excellent and very close to my landline (a very pleasant surprise), both on long distance and local calls. I have the 200 minute plan at $10.00 a month. I have Verizon DSL at the slower 768/128 speed. Great set of features and a very useful web based control planel. I selected a new phone number from them rather than porting my home number which I plan on doing later after I officially desconnect my Verizon landline.
Phone Dot Com Review: Nickey
02/13/09Pros:
I have completed a fair amount of research and contact a number of VoIP carriers and Phone.Com was the best by far. I work in telecommunications ( not this company). I emailed the support center some questions and based on inquires to other companies I went for the quick answer and started an online chat. I hit the Support Tech with a number of questions (6) , both mid level technical and the basic how to structure a rate plan best for my needs. He either came back with a complete answer or said he would follow-up and email me the answer when he checked with the supervisors. When I signed off with the Live Chat 10 min latter I was surprised to find an email with all my questions answered in good level of detail.
Cons:
None listed
Other Thoughts:
Conclusion - Either they have a lot more support tech available then the other companies, they are very well trained, or Both. They have my business.