Packet 8 - VoIP Review

Packet8 Internet phone service was introduced in 2002 by publicly traded 8x8, Inc. (Nasdaq: EGHT), a 20 year old telecommunications company with more than 68 multimedia and Vo... continue reading


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Avg. Monthly Cost
Very Expensive
Voice Quality
Very Poor
Service Reliability
Very Poor
Features Set
Very Poor
Overall Rating
Very Poor - 1 of 5 Stars

Reviewer: Webmaster

02/15/09

Pros:

nothing anymore

Cons:

None listed.

Other Thoughts:

Leaving Packet 8 (2 of my business accounts plus 1 residential) after 3 years. Quality has gone down (outages even when I'm on the phone with support). Customer support, accounting and billing, and technical support quality has really gone down the tubes the last year. With a 500.00+ monthly income (combined businesses) to this outfit, you would think that they would get their act together. We have given them 8 or so months and we are fed up. Leaving to never return.

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