Nextiva is ranked #2 overall
Page Views: 4,982Reviewer: Tve
01/30/10Pros:
Love the features on my phone, VOIP brings big business phone features to a small one line business.
Cons:
Unreliable service, poor voice quality on 50% of calls, lost voicemails, clients sometimes say that when they dial the number the call does not go through, when I dial out sometimes call does not connect or there is no ringing.
Other Thoughts:
Conclusion: I spend a lot of time on the phone in my business, about 3 hours of connect time a day. I have had VOIP with nextiva for my SOHO business for one year, I think that is an adequate amount of time to take the VOIP technology and nextiva for a test drive, I will be switching back to a traditional land line for a few reasons listed here: the rates have gotten more competitive (especially with business DSL bundles from ATT) and you just cant beat the voice quality and reliability of the service. I think I'll try VOIP again but it wont be with nextive and I'll wait for the the technology to improve.
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