Nextiva VoIP Review - Review on nextiva's voip service

Reviewer: J.Lopez

Pros:

They have very good price, quality is average (probably ok.)

Cons:

Other than charging on the credit card, I do not know what they are good for.

Other Thoughts:

Nextiva acts like a company that has been on business 2 or 3 days only. Read my story: I requested a phone number to a nextiva rep, of course they charge my credit card inmediatly and opened my account with my new number. I decided to buy the adapter in a web. Four weeks later when i got the addapter called Nextiva costomer service to activate the number I was paying for. Surprised It was not possible (was a non working number), the number had to be change for a good one. I requested a credit, at the time the rep agree with that, 5 weeks later I am still waiting for it.
Second issue: For about a month I have two business lines with Embarq (very expensive service). I requested to port the two numbers to work with nextiva (I got 42 dolars charge up front). Later I was notifyed It was not possible because do not have the Embarq invoice yet. Then why they charge for something they are not able to do, againg Nextiva is guiving trouble to reinburse the 42 dollars. Have to open a dispute which is going on now.
Botton line They are good to CHARGE, that is it.