Nextiva VoIP Review - Review on nextiva's voip service

Reviewer: Yolanda

Pros:

I can't think of any thing positive about Nextiva.

Cons:

The call forwarding to cell phone at all times has now become a problem after 2 months of being with Nextiva. I am out of my office quite a bite so the best solution is to have the call forwarding on permanently. I went 3 days with no incoming calls. The work around is to have my desk phone ring then my cell phone. Well the work around is not a solution that I can count on. It is now 7 days with the call forwarding problem. Tech support cannot tell me when the problem for the call forwarding will be fixed. A supervisor was to have called me on the day I called for one. Well no call from a supervisor. Before this problem I was on the phone with tech support a lot just trying to get my phone system features up. I finally got a tech who understood what I was saying to help me. I’m now looking for another VOIP provider. I hate to think of the new customers I have lost.