Nextiva - VoIP Review

We offer two feature rich phone solutions that will allow customers to present a professional "Fortune 500" image to your callers allowing you to use your phone as a marketing... continue reading


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Avg. Monthly Cost
Very Cheap
Voice Quality
Outstanding
Service Reliability
Very Poor
Features Set
Very Poor
Overall Rating
Poor - 2 of 5 Stars
Top 10 Provider Award

Nextiva is ranked #2 overall

Page Views: 7,676

Reviewer: Tony Morales

04/14/09

Pros:

The voice quality is excellent and superior. The price is the cheapest and most affordable.

Cons:

The main problem is it is NOT reliable. When it works, it works great, but too many outages. Additionally, their system is too basic for most businesses, so they use a lot of work arounds that later on make it difficult to troubleshoot.

Other Thoughts:

Tech support is not responsive or proactive. You can put a tech support ticket and no one will inform you if the issue has been fixed or not.

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