Hyper Dog Digital - VoIP Review

HyperDog Digital™ is a premium marketing affiliate of Infinet Communications Group Inc., a privately held Internet and telecommunications provider with over 8 years of experie... continue reading


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Avg. Monthly Cost
Expensive
Voice Quality
Average
Service Reliability
Poor
Features Set
Great
Overall Rating
Great - 4 of 5 Stars
Top 10 Provider Award

Hyper Dog Digital is ranked #3 overall

Page Views: 3,539

Reviewer: Awesome

02/15/09

Pros:

Good pricing for service

Quick tech support response.

Cons:

None listed.

Other Thoughts:

I have had the service for 2 month's now. I have to reset my adapter about once a week. Have already changed out the adapter once hoping my issue's would stop. Still same issue's. Have had issue's when I pick up the phone and when I dial I wil just get a fast busy before I ever finish dialing the number. I also have had people hear me talking, but I can not hear them. I also have had the problem where I can not get incoming calls, they either dont ring or go right to voicemail.I have been working with tech support and they have changed my number once already. They have set my router firewall to off (leaving all my PC's open to the internet), they have tried port forwarding, they are now moving me to a new server in thier office. I'm waiting to see what happens now. Every ticket I have opened they have to reload the config for the voip adapter which seems to work about 50% of the time.Will update this pst when more info after this ticket is closed.

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